Privacy Policy

Last Updated: 12 August 2026

Ambica Spices Industries (“Ambica Spices”, “we”, “us” or “our”) respects the privacy of individuals who visit, access or interact with our website and related online services. This Privacy Policy explains what information we may collect, why we collect it, how we use and protect it, when it may be shared with third parties, and the choices available to you regarding your information.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, please discontinue use of the website.

1. PURPOSE AND OBJECTIVE

The purpose of this Privacy Policy is to provide transparency regarding the manner in which Ambica Spices Industries collects, receives, uses, stores, processes and protects information obtained through its website and related digital interactions. This Policy applies to information that you voluntarily provide to us as well as certain information that may be collected automatically when you browse or interact with our website.

We consider the protection of personal information an important part of maintaining the trust of our customers, business partners, website visitors and other users. This Privacy Policy is intended to operate as an electronic record and shall be interpreted in accordance with applicable laws and regulations of India relating to privacy, information technology, data protection and electronic records, as applicable from time to time.

2. DEFINITIONS

For the purposes of this Privacy Policy:

“Ambica Spices”, “Company”, “we”, “our” or “us” means Ambica Spices Industries.
“Website” means the official website operated by Ambica Spices Industries, including ambicaspices.com, and any associated pages or digital services operated by us.
“You”, “your” or “user” means any individual, customer, prospective customer, business representative or other person who accesses or interacts with our Website.
“Personal Information” or “Personal Data” means information that relates to an identifiable individual or can reasonably be used to identify an individual.
“Usage Data” means information collected automatically regarding your interaction with our Website, such as pages visited, browsing activity, device information and technical information.
“Service Provider” means a third-party individual or organization engaged by us to provide services such as website hosting, analytics, payment processing, communication, technical support, delivery, marketing or other business-related services.
“Cookies” are small data files stored on your computer, mobile phone or other device when you visit a website.
“Data Controller” means the entity that determines the purpose and manner in which personal information is collected and processed, where applicable under law.
“Data Processor” means a person or organization that processes information on behalf of the entity responsible for such processing.

3. SCOPE OF THIS POLICY

This Privacy Policy applies to information collected through our Website and through other digital interactions associated with our Website, including forms, enquiries, promotional communications and other features made available by us. It applies whether you visit the Website for general information, browse our products, submit an enquiry, communicate with us, participate in promotional activities, or otherwise interact with our online services.

By using the Website or voluntarily submitting information to us, you acknowledge and consent to the collection, use and processing of such information in accordance with this Policy, subject to applicable law.

4. INFORMATION WE COLLECT

4.1 Information Provided Directly by You

Depending upon how you interact with our Website, we may collect information such as:

Name and surname
Telephone or mobile number
Email address
Residential, business or correspondence address
City, state and other location details
Information submitted through contact or enquiry forms
Product or service-related enquiries
Business or dealership-related information
Information provided while communicating with us
Information provided in connection with orders, purchases or payment-related transactions, where applicable
Any other information that you voluntarily provide to us

We request only such information as may reasonably be required for the relevant purpose.

4.2 Usage and Technical Information

Certain information may be collected automatically when you access or use the Website. This may include:

Internet Protocol (IP) address
Browser type and version
Operating system
Device type
Device identifiers
Date and time of Website access
Pages viewed
Time spent on individual pages
Referring and exit pages
Website navigation patterns
Click activity
General geographic or location information
Network information
Diagnostic and technical information

This information may be used to understand Website performance, improve functionality, maintain security and analyze how visitors use our Website.

4.3 Cookies and Similar Technologies

Our Website may use cookies, pixels, tags, scripts, web beacons and similar technologies. Cookies may help us:

Keep the Website functioning properly;
Remember certain preferences;
Understand how visitors use the Website;
Improve Website performance;
Maintain security;
Analyze traffic and visitor behavior;
Measure the effectiveness of promotional activities; and
Provide a more convenient browsing experience.

Cookies may be either session cookies, which generally expire when you close your browser, or persistent cookies, which remain on your device for a specified period. You may adjust your browser settings to refuse or restrict cookies. However, disabling certain cookies may affect the availability or functionality of some features of the Website.

4.4 Types of Cookies

We may use cookies for purposes including:

Essential Cookies: These are required for basic Website functionality, security and certain features.
Preference or Functionality Cookies: These allow the Website to remember certain choices or preferences made during previous visits.
Analytics Cookies: These help us understand Website traffic, visitor behavior and performance.
Security Cookies: These may be used to assist with authentication, security and prevention of unauthorized or fraudulent activity.
Consent Cookies: These may be used to remember whether a visitor has acknowledged or accepted a particular cookie notice or Website preference.

4.5 Web Beacons and Tracking Technologies

Certain pages, communications or emails may contain web beacons, tracking pixels or similar technologies that help us understand whether a page has been viewed or an electronic communication has been opened. Such technologies may also be used to generate aggregated statistics and evaluate the effectiveness of Website and marketing activities.

4.6 Server and Log Information

Our servers or hosting providers may automatically record information generated when you access the Website. This may include IP address, browser information, referring pages, requested pages, date and time of access, clicks and other technical information. Such information may be used for security, troubleshooting, Website administration, analytics and performance improvement.

5. HOW WE USE INFORMATION

Information collected by Ambica Spices may be used for purposes including:

To provide information, products, services or assistance requested by you.
To respond to enquiries, requests and communications.
To improve our Website, products, services and customer experience.
To understand visitor preferences and Website usage.
To maintain and improve Website functionality.
To conduct internal business operations and analysis.
To support warehousing, logistics, delivery and fulfilment activities, where applicable.
To facilitate payment processing through authorized payment service providers, where applicable.
To provide technical, IT, hosting and Website support.
To perform data analysis and research.
To communicate with you regarding products, services, enquiries and Website-related matters.
To send promotional or marketing communications where permitted by applicable law.
To communicate important notices, policy changes and administrative information.
To personalize or improve your Website experience.
To identify, investigate and prevent fraud, unauthorized access, misuse or other prohibited activities.
To protect the security, integrity and functionality of our Website.
To comply with applicable legal, regulatory or governmental requirements.
To enforce our rights, agreements, policies and terms.
To resolve disputes and investigate complaints.
To conduct legitimate business activities, including corporate restructuring or business transactions.
To perform any other purpose disclosed to you at the time information is collected or for which your consent has been obtained.

6. MARKETING AND COMMUNICATIONS

Where permitted by applicable law and based on the information and permissions available to us, we may contact you through:

Email
SMS
WhatsApp
Telephone
Other electronic or digital communication channels

These communications may relate to products, services, offers, updates, promotions, events or other information that may be relevant to you. You may request that we stop sending promotional communications by contacting us using the details provided at the end of this Privacy Policy.

Please note that even if you opt out of promotional communications, we may still send essential administrative or transactional communications where necessary.

7. SHARING AND DISCLOSURE OF INFORMATION

Ambica Spices does not intend to sell or commercially rent your Personal Information. However, information may be shared where reasonably necessary for operating our business, providing services, complying with law or protecting our legitimate interests.

7.1 Service Providers and Third Parties

We may share relevant information with trusted service providers that assist us with activities such as:

Website hosting
Website maintenance
IT support
Data analysis
Payment processing
Order processing and fulfilment
Delivery and logistics
Customer support
Marketing and communication
Website analytics
Security and fraud prevention

Such parties may receive access to information only to the extent reasonably required for providing their services and, where applicable, are expected to maintain appropriate confidentiality and security measures.

7.2 Payment Service Providers

Where online payment facilities are made available through the Website, payments may be processed through third-party payment gateways or financial service providers. Payment-related information may therefore be handled by such providers in accordance with their own applicable terms and privacy policies. We do not intend to retain complete payment card information on our own systems unless specifically required and permitted by applicable law.

7.3 Business Partners and Affiliates

Where appropriate, we may share information with business partners, affiliates, associates or other entities working with us for legitimate business purposes, including providing products, services, communications or promotional activities.

7.4 Business Transfers

If Ambica Spices undergoes or considers a merger, acquisition, restructuring, financing, sale of assets, transfer of business or similar corporate transaction, information may be transferred as part of that transaction, subject to applicable law.

7.5 Government and Statutory Authorities

We may disclose information where required by law, regulation, legal process, court order or a valid request from a governmental, regulatory, law-enforcement or statutory authority. Disclosure may also occur where reasonably necessary to protect our legal rights, property, Website, users or the safety of individuals.

7.6 Protection Against Fraud and Misuse

Information may be disclosed or processed where reasonably necessary to detect, investigate, prevent or address fraud, security incidents, unlawful activities, unauthorized access or violations of our terms and policies.

8. THIRD-PARTY ANALYTICS AND GOOGLE ANALYTICS

We may use third-party analytics services, including Google Analytics or similar technologies, to understand Website traffic and usage patterns. These services may collect information about how visitors interact with our Website, including pages visited, duration of visits, device and browser information and other technical data. Analytics providers may process information in accordance with their own privacy policies and terms. Where available, users may use controls or browser tools provided by such service providers to restrict certain analytics activities.

9. NON-PERSONALLY IDENTIFIABLE INFORMATION

We may collect information that does not, by itself, directly identify an individual. This may include browser type, device information, operating system, general location, Website usage statistics, pages viewed, time spent on the Website and similar technical or demographic information. We may use such information for Website administration, analytics, research, security, performance improvement and business planning. Where permitted by law, non-personally identifiable information may be combined with other information for legitimate business purposes.

10. DATA SECURITY

We take reasonable measures to protect information against unauthorized access, alteration, disclosure, misuse or destruction. Depending upon the nature of the information and the applicable circumstances, security measures may include:

Access controls;
Password protection;
Restricted database access;
Technical safeguards;
Secure server infrastructure;
Firewalls;
Encryption or secure transmission technologies where appropriate; and
Internal procedures designed to protect confidential information.

Where appropriate, secure communication technologies such as SSL/TLS may be used to protect information transmitted through the Website. However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure. Accordingly, while we make reasonable efforts to safeguard information, we cannot guarantee absolute security against every possible security incident, unauthorized access or technological failure.

11. DATA RETENTION

We retain Personal Information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, complying with legal obligations, resolving disputes and enforcing agreements. The appropriate retention period may vary depending on:

The nature of the information;
The purpose for which it was collected;
Legal and regulatory requirements;
Business and accounting requirements;
Security considerations; and
The need to establish, exercise or defend legal claims.

Usage and technical information may generally be retained for a shorter period unless it is required for security, analysis, legal compliance or improvement of our services.

12. ACCESS AND CORRECTION

You may contact us if you wish to know, access or correct Personal Information that you have provided to us, subject to applicable legal requirements and reasonable verification of your identity. If you believe that information maintained by us is inaccurate or incomplete, you may request correction or updating of such information.

We may request additional information where necessary to verify the request before making any changes. Requests may be submitted using the contact details provided in the Contact and Grievance section of this Policy.

13. ACCURACY OF INFORMATION

We rely on the information provided by users for the purposes for which it is collected. You are responsible for providing information that is accurate, complete and current and for updating such information where necessary. You should not knowingly provide false, misleading, fraudulent or unauthorized information. Where appropriate, we may rely upon the information provided by you when responding to enquiries, processing requests or providing services.

14. CONSENT AND WITHDRAWAL OF CONSENT

By using the Website or voluntarily providing Personal Information, you consent to the collection, use and processing of such information for the purposes described in this Policy, subject to applicable law.

Where consent is the applicable legal basis for processing, you may request withdrawal of your consent by contacting us. Withdrawal of consent will not affect processing that has already taken place lawfully before the withdrawal.

Please note that withdrawing consent may affect our ability to provide certain Website features, services, communications or activities that require the relevant information. We may continue to retain or process certain information where permitted or required by applicable law or where another lawful basis for processing exists.

15. MARKETING OPT-OUT

If you no longer wish to receive promotional or marketing communications from Ambica Spices, you may contact us and request removal from our promotional communication list. You may also use an unsubscribe mechanism provided in an electronic promotional communication, where available.

We will make reasonable efforts to process such requests within an appropriate period. Opting out of marketing communications does not necessarily prevent us from contacting you for essential administrative, transactional, legal or service-related purposes.

16. CHILDREN’S PRIVACY

Our Website is not intended to knowingly collect Personal Information from children who are not legally permitted to provide such information under applicable law. We do not knowingly request or encourage children to submit Personal Information for promotional or commercial purposes.

If a parent or legal guardian believes that a child has provided Personal Information to us without appropriate authorization, they may contact us using the details provided in this Policy. If we become aware that Personal Information has been collected from a child in circumstances where such collection is not permitted, we will take reasonable steps to address and delete such information where required by applicable law.

17. THIRD-PARTY WEBSITES AND SERVICES

Our Website may contain links to third-party websites, social media platforms, applications, payment services, communication platforms or other external services. These third-party services are not controlled by Ambica Spices. Once you access a third-party website or service, the privacy practices of that third party will apply to your interaction with that platform.

We are not responsible for the content, security, privacy practices or policies of third-party websites or services. We recommend that you review the privacy policy and terms of any third-party website or service before providing Personal Information. Where you communicate with us through platforms such as WhatsApp or social media services, your interaction may also be governed by the privacy policies and terms of those respective platforms.

18. SOCIAL MEDIA

Ambica Spices may maintain or link to social media profiles and pages. If you interact with us through social media platforms, information associated with that interaction may be processed by the relevant platform in accordance with its own privacy policy and terms. Any information that you choose to make publicly available through a social media platform may potentially be viewed by others. We encourage you to exercise appropriate caution before publicly sharing personal information online.

19. DATA PROCESSORS AND SERVICE PROVIDERS

We may appoint third-party service providers to perform certain activities on our behalf. Such providers may process information necessary for providing their contracted services, including hosting, technical support, analytics, payment processing, logistics, customer service, communications, marketing and other business operations. Where appropriate, we seek to ensure that such service providers use information only for authorized purposes and maintain reasonable confidentiality and security safeguards.

20. YOUR RESPONSIBILITIES

When using our Website, you are expected to:

Provide accurate and lawful information;
Not provide information belonging to another person without appropriate authorization;
Keep any account credentials or sensitive information confidential;
Not attempt unauthorized access to our Website or systems;
Not misuse the Website or information obtained through it; and
Notify us if you become aware of unauthorized use or a security concern relating to your information.

21. CHANGES TO THIS PRIVACY POLICY

We may revise or update this Privacy Policy from time to time to reflect changes in our business practices, Website functionality, technology, applicable laws or regulatory requirements. When changes are made, the revised Policy will be published on our Website with an updated “Last Updated” date. Where appropriate, we may provide additional notice of material changes through the Website or other suitable communication channels. You are encouraged to review this Policy periodically to remain informed about how we handle information.

22. GOVERNING LAW AND JURISDICTION

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India. Any dispute, claim or matter arising out of or relating to this Privacy Policy or your use of the Website shall be subject to the jurisdiction of the competent courts having jurisdiction over the relevant matter and the Company, subject to applicable law.

23. GRIEVANCE AND PRIVACY-RELATED CONTACT

If you have any questions, concerns, requests or grievances regarding this Privacy Policy or the manner in which your Personal Information is handled, you may contact Ambica Spices Industries.

Ambica Spices Industries

Phone: +91 9079973801
Email: ambicaspicesindustries@gmail.com
Website: ambicaspices.com

We will make reasonable efforts to review and respond to privacy-related enquiries and grievances within an appropriate period, subject to the nature of the request and applicable legal requirements.

24. CONTACT US

For questions, suggestions, requests relating to your Personal Information, or any concern regarding this Privacy Policy, please contact:

Ambica Spices Industries

Email: ambicaspicesindustries@gmail.com
Phone: +91 9079973801

By continuing to access or use our Website, you acknowledge that you have read and understood this Privacy Policy.